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Support mein thoda confusion hua, par invoice timely mila

2 out of 52 of 5Unverified experienceSupport and communication

Support mein thoda confusion hua, par invoice timely mila

Mujhe lagta hai support system thoda kam youtha documentation pe rely karne ko kehta hai, jisse mujhe zyada khud hi seekhna pada. Jab main kisi specific technical problem ke baare mein phone kiya, to help milna aasaan nahi tha, aur baar baar call transfer hua. Lekin ek acchi baat ye thi ki invoice jaldi mil gaya, jo transactions ko confirm karta hai. Support mein patience achhi thi, lekin unka guidance kabhi kabhi insufficient lagta tha, jisse mujhe apna solution khud try karna pada. Telephone support staff thoda aur proactive ho sakta tha aur mujhe zyada samajhne mein madad kar sakte the. Overall, main thoda disappointed tha communication se, par unka invoicing process reliable tha, isi wajah se main thoda samay de raha hoon system ko samajhne ke liye.

Harish SrinivasanPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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