Support mein thoda aur involvement hona chahiye tha
Jab maine support ko call kiya, toh overall experience thik tha lekin mujhe laga ki mujhe help dene ka process thoda slow raha. Woh log samajhane ki puri koshish kar rahe the, par kuch jagah aisa laga ki mujhe apne aap behtar samajhna padega kya karna hai, rather than complete guidance milna. Thoda aur proactive communication hota toh better hota, especially jab main onboarding ke last stages par thi. Vo dialer tools samajhna thoda mushkil tha initially, isliye support ki zarurat mehsoos hui. Lekin fir bhi, phone pe baat karte waqt unki tone friendly thi, jo encouraging thi mujhe lagta hai main next time bhi unse madad maangungi. Bas ek chhoti si cheez missing thi jo mujhe hesitate karwati thi. Shayad thoda aur quick responses ya call ke beech me zyada hands-on help milti, toh poora process aur seamless hota. Overall, software updates achhe hain aur training materials achchi tarah available hain, lekin support mein thoda improvement chahiye tha jo mujhe next time bhi zaroor madad lene par support ko hesitate na karne de. Ye soch ke main thoda unsure hoon ki next time kitna convenience milega. Par phir bhi main confident hoon ki ye features useful rahenge agar support thoda aur interactive ho jaye.