4 out of 54 of 5Verified customerSupport and communication
Support mein thoda aur explanation chahiye tha
Main generally support kaafi theek laga, especially jab kuch technical glitches aaye during setup. Dialer aur database features ko lekar mujhe kuch confusion hua tha, but jab maine telephonic support ko call kiya toh unhone calmly situation samjhai. Invoice aur payment process bhi smooth tha, which was a relief. Lekin jo chhoti si kami mujhe lagi wo thi ki jab complex issue aaya toh lagta tha ki thoda zyada patience aur detailed explanation nahi mil paayi. Kabhi kabhi short replies se delay badh jata tha samajhne mein. Mujhe lagta hai ki agar thoda aur supportive approach hota toh user experience better hota. Phir bhi, overall support decent tha and mujhe lagta hai ki agar ye chhoti kami door ho jaye toh ye service kaafi acchi rahegi.