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Yaar, overall training aur onboarding theek tha, par support mein mujhe kaafi cheezein khud samajhni

3 out of 53 of 5Unverified experienceSupport and communication

Yaar, overall training aur onboarding theek tha, par support mein mujhe kaafi cheezein khud samajhni

Yaar, overall training aur onboarding theek tha, par support mein mujhe kaafi cheezein khud samajhni padi. Calling tools ke baaray mein jab problem aayi toh support team thodi slow thi respond karne mein, aur details bhi basic thi. Phone se baat karte waqt lagta tha ki sab batane ka waqt nahi mila unhe. Mujhe khud apne end se database connections aur dialer settings kaafi explore karna pada. Sign-up aur payment process smooth tha, bas telephonic support ka thoda waqt zyada lagta hai kabhi-kabhi. Mujhe lagta hai agar onboarding mein aur personalized help mile toh starting mein zyada easy hota.

Yamini RastogiLadakh, IndiaExperience: Published:
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