Support mein thoda alag socha tha, par overall acha tha
Jab main WFHI ka software use karna shuru kar rahi thi, toh socha tha support zyada hand-holding karega, lekin mujhe lagta hai ki zyada tar cheezein khud hi samajhni padi. Support team ka response time theek tha, par har choti baat mein unko baar-baar contact karna nahi pada, jo mujhe pehle thoda ajeeb laga tha. Matlab, initial setup ke dauraan mujhe zyada self-learning karni padi and woh experience thoda alag tha mere liye. Woh training module bhi kuch iss tarah se design hui thi ki aapko jyada guide karne ka chance nahi milta, already directed material zyada hai. Par end mein main khush hoon ki iska interface friendly hai aur kai baar self-exploration se mujhe problems ko solve karne mein madad mili. Shayad thoda aur personalized support milta toh onboarding easy hota, lekin overall system samajhne ke baad sab smooth thi. Sochti hoon ki main future mein bhi is platform ka use karti rahungi, bas thoda zyada ready rehna padega initial phase ke liye.