Support mein thoda alag experience mila, surprising tha
Mujhe initially laga tha ki WFHI ke support aur communication bahut quick aur har problem ka turant solution denge, lekin jo reality thi wo thodi mixed rahi. Sign-up aur invoicing ke process mein jo queries thi, unke jawab milne mein thoda time lagta tha. Lekin database feature relate karne mein jo training materials diye gaye they, wo kaafi clear aur faida mand rahe. Support staff ne telephonic madad toh diya par kabhi kabhi lagta tha ki unke paas mera full context nahi hota. Automatic updates ke notifications bhi thoda unclear the kabhi kabhi. Main ye tareef karungi ki dialer aur calling tools ka interface straightforward tha aur samajhne mein asaani hui. Overall, mujhe laga experience thoda inconsistent tha, kuch jagah acha laga to kuch jagah thoda frustrate bhi kiya.