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WFHI review

Support mein thoda acha tha, par milna mushkil tha

3 out of 53 of 5Verified purchaseSupport and communication

Support mein thoda acha tha, par milna mushkil tha

Mujhe laga support team se baat karna simple hoga, kyunki training sessions mein bola gaya tha ki help milegi easily. Lekin jab maine call kiya toh woh mere issue ko samajhne mein thoda time laga. Jo database integration ke baare mein queries thi, support ne gyrate ki koshish ki, par puri clarity nahin mili. On the plus side, response time thik tha; mujhe wait karna zyada nahi pada, jo main expect karti thi. Lekin jab software update ka sawal aaya toh uske baad mujhe kuch confusion hua kyunki documentation mein changes clear nahin the. Overall, it was a mix of good aur average cheezen. Agar thoda aur streamline karte, toh better hota. Matlab, support milti hai, par kabhi kabhi thoda confusing bhi lagta hai ki kahan se shuru karu apni problems explain karna.

Usha CherianChandigarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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