Support mein thoda acha aur thoda kamzor tha
Maine pehle bhi remote workflow software use kiya tha jisme support system kaafi acha tha, fast responses aur helpful guidance milti thi. WFHI ka support experience thoda alag tha. Jab maine pehli baar call kiya to response theek tha aur unhone basic onboarding aur training ke questions ka jawab diya. Lekin jab technical problems aaye jaise dialer mein connectivity issues ya database synchronization, toh support wale thoda late react karte the aur mujhe baar baar apni baat samjhani padti thi. Automatic updates apne aap aaye, jo thoda acha laga. Payment aur invoicing mein bhi koi bade surprises nahi the, sab clear mila. Lekin overall, support team jitni madad karti thi utni jaldi nahi thi jitni main expect karti thi, par main yeh bhi maanungi ki training aur sign-up smooth tha. Accha aur kharab dono mila to rating do-star deni hi padegi.