support mein surprise hua sach bolun toh
Main support team se baat kar rahi thi jab mujhe laga ki response time thoda slow hai. Call pe baat karte waqt mujhe sachchi thodi confusion hui kyunki unhone mere software ke kuch features ko clear nahi kiya. Mujhe laga tha ki main ko problem ke baare mein turant help milegi par aisa nahi hua. Mujhe baar baar apni baat repeat karni padi jo thoda frustrating tha. Training ke time pe toh sab kuch theek tha, lekin jab main dobara kuch help chahungi toh confirm nahi ke assistance vaise milegi ya nahi. Ek achhi baat ye thi ki unka dialer use karna thoda easy raha, voh smooth chal raha tha. Overall mujhe lagta hai ki software ka setup aur database feature thik-thak hai, par support meri expectation par khara nahi utar paaya. Mujhe lagta hai ki improvement ki zaroorat hai taaki next time jab main help chahungi, toh wo jaldi mile.