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WFHI review

Support mein slow tha, par ek baar call samajh aayi

2 out of 52 of 5Unverified experienceSales and pre-purchase

Support mein slow tha, par ek baar call samajh aayi

Maine software ke liye contact kiya tha, par support team slow response deti thi bar bar wait karna padta tha. Pehle sign-up mein explanation clear nahi tha aur main baar baar repeat karna padta tha apni problem. Jab calling tool se related issue aaya toh finally ek representative ne dhyan se meri problem suni aur dialer ko properly setup karne mein madad ki. Ye last part accha tha. Lekin overall communication mein patience kam tha jo thoda frustrating tha. Bariya hota agar sign-up se pehle se zyada info provide karte aur updates baare clearly bataate. Training session bhi thoda rushed hua lagta tha, aur database feature use karne mein bhi thodi dikkat face karna pada. Mujhe lagta hai ki agar support thoda tease aur quickly respond karta toh main zyada khush hota.

Nitin KumarRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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