Support mein sirf call timing ka difference tha
Support ka order bilkul thik nahi tha mere hisaab se. Pehle toh maine call kiya, par wo log samajh hi nahi paaye mere issue ko, jisse mujhe baar baar explain karna pada. Phir unhone kaha ki email bhejo, uske baad reply aaya ki phone par baat karo. Ye sab steps bilkul disorganized lage mujhe. Ek positive baat ye thi ke jo dialer use hota tha, usme call drop hone ki problem nahi aayi, aur connection bada clear tha calls ke dauran. Baaki baat toh yeh hai ki steps bilkul confusing the, par dialer ki call quality ekdum theek thi, is baat ko main appreciate kar sakta hoon. Lekin jab tak communication ka framework thik hota main kabhi itna frustrated nahi hota. Kuch bhi smooth process nahi tha jisse pata chalta ki support ko kaise approach karna chahiye. Bas irritate hi hota raha ki baar baar kyu ulta pultha hota hai sab. Support ko sequence follow karna chahiye tha, nahi toh yeh sab time waste ho gaya.