3 out of 53 of 5Unverified experienceSupport and communication
Support mein sahi aur galat dono pal the ek sath
Support team ka reaction jab software ke ek update mein problem aayi tab dhyaan dene layak tha. Wo moment jab automatic update ne kuch data galat bhi modify kar diya, maine turant call kiya. Support ne politely mera concern suna aur samjhane ki koshish ki, lekin solution lekar aane mein thoda waqt laga. Baaki routine queries par response theek tha, par problem hone par support thoda slow feel hua. Sign-up aur payment process thoda easy tha, par jab issue aaya toh communication fluid nahi raha. Dialer aur database features ache chal rahe the, bas ek do technical updates ne overall experience ko effect kiya. Support ka ek positive aspect ye tha ki wo genuine koshish karte hain, lekin delay ne thoda frustration bhi diya.