2 out of 52 of 5Verified customerSupport and communication
Support mein sabse bura invoice confusion hua
Support se sabse zyada dikkat invoice process mein hui, kyunki mujhe apne payment detail samajh mein nahi aaye the bina kisi help ke. Jo telephonic support mila, wo itna helpful nahi tha aur mujhe khud hi bahut cheeze samajhni padin. Training aur onboarding mein toh thodi madad mili, par jab baat payment invoices ki aayi, tab khud hi troubleshoot karna pada. Call center ka response kaafi slow tha aur jo solutions diye, wo mere liye helpful nahi the. Overall, lagta hai ki invoice aur payment section mein system thoda confusing bana diya hai, aur user ko zyada independent hona padta hai bina achha guide mile.