Support mein sabse badi problem thi slow communication
Daily basis pe support system se mujhe sabse zyada dikkat ho rahi thi. Call karne ke baad bhi, jo response milta tha uska wait time bahut lamba tha, aur issue solve karne mein patience rakhna padta tha. Usually, jab products pehle try karte hain, toh support thoda friendly aur prompt hota hai, par yahaan mujhe lagta hai ki communication kaafi weak hai. Automatic updates bhi sometimes confuse kar dete the, jisse software ki performance mein girawat aa jati thi. Logon se baat karne mein thoda calm rehta tha par baar baar baar phone karna aur baar baar wait karna bahut thakaan bhara jaldi ho raha tha. Onboarding mein jitna support milta, uske muqable mein actual work ke dauran support kaafi inadequate lagta tha. Kashmir ki baat ye hai ki ek baar support team se connect ho jate hain, toh woh helpful rehte hain, lekin ye moment aasani se nahi milta. Woh samajhne ki koshish karte hain par rozana ki issues ke liye itna slow response frustrating tha.