Support mein sabse accha lagaa response time
Main pehle ek doosra product use kar rahi thi aur mujhe lagta tha ki wahan ka customer support achha tha. Lekin WFHI main jo support system mila, usme response time thoda unka alag tha. Jab maine call kiya toh lagbhag thodi der baad reply mila, jo main ummeed nahi kar rahi thi pehle. Hum jab bhi bahut jaldi koi solution chahti hain, toh delay thoda risky ho sakta hai. Baaki, training session theek the, par dialer aur database ko leke mujhe thoda samay laga adapt hone mein. Par mujhe ye lagaa ki jab communication aayi toh sab clear tha, koi confusion nahi tha. One thing jo best laga wo tha ki unka telephonic support mujhe baar-baar check karne ka option deta tha. Isi wajah se main itna satisfy bhi thi, aur ye reason hai ki maine 4 star diya. Bas response time thoda aur fast hone chahiye tha mere liye.