Support mein roz kuch missing tha
Roz roz jab bhi main support ko call karti thi toh response ya toh late hota tha ya phir wo samajh hi nahi paate the mere question ko. Jo bhi issue hota tha software ke saath, uska turant solution nahi milta tha, aur baar baar follow-up karna padta tha. Itna basic cheez bhi nahi thi jo har din sahi chalti, dialer mein baar baar problem aati thi aur automatic updates ke baad kuch features break ho jate the. Training sessions main bhi jab bhi kisi problem ki baat karne ki koshish ki toh assistance clear nahi milti thi. Payment ya invoicing process pe bhi proper clarity nahi thi, har baar confusion bana rahta tha. Mera yeh maanna hai ki jo continuous aur prompt support chahiye usmein yeh bilkul fail raha, jiske wajah se mujhe software se satisfaction nahi mila. Sirf ek baar sign-up theek tha, baki din kuch bhi theek se nahi chala. Main abhi bhi dekh rahi hoon ki kya options hain, par agar support aise hi chalti rahi, toh main ye software ka use band kar doongi.