Skip to main content

WFHI review

Support mein response time achha tha par clarity nahi thi

2 out of 52 of 5Verified purchaseSupport and communication

Support mein response time achha tha par clarity nahi thi

Support ka response time theek tha, ye main appreciate karti hoon kyunki jab call kiya toh kaafi jaldi baat ho gayi. Lekin unki baat samajhne mein mujhe thoda dikkat hui, mujhe laga ki wo mera problem clearly nahi samajh pa rahe the. Main shayad phir se unko contact karungi kyunki jo issues hue, unka complete solution mujhe turant nahi mila. Dialer aur database ke features ke liye training bhi chali, par jab confusion hua toh support ka jawab mere liye thoda confusing tha. Payment process clear tha, invoice milte waqt koi problem nahi hui wahan, ye cheez badhiya thi. Par agar mujhe next time koi dikkat aayi, toh main soch rahi hoon ki shayad mujhe same clarity na mile call mein. Support ke tone se lagta tha ki wo help karne ki koshish kar rahe hain, par clear guidance ke bina main accurate solution lene mein thodi atak gayi thi. To overall, ek acchi baat thi response time, lekin clarity aur confident solution chahiye tha.

Naina AwasthiTripura, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy