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WFHI review

Support mein repetition thoda thakaa deta hai

4 out of 54 of 5Unverified experienceSupport and communication

Support mein repetition thoda thakaa deta hai

Call karke jab main apni problem batati hoon toh turant samajh jaate hain lekin baar baar wahi baat repeat karni padti hai mujhe, thoda bahut patience jaruri hai yahan. Dialer aur database feature ke baare mein jab help maangi, toh unhone resolve kiya, lekin waiting time kabhi kabhi zyada lagta hai support line pe. Training to passable thi, automatic updates se system better hua, lekin support mein jab bhi call kiya dusri baar, pehle wali baat dohrani padti thi, ye fida nahi laga. Invoicing aur payment process theek tha, par jab complex queries hoti hain toh face karte waqt frustration aata hai ki baar baar explain karna pade. Mujhe lagta hai ki thoda advanced system hona chahiye jahan pe pehle ke issues track ho jaate. Firse bol rahi hoon, support helpful hai lekin thode repetitive steps se thakan ho jati hai. Phone pe baatcheet friendly rahi par wait zyada hua kabhi kabhi, jo thoda irritate karta hai.

Vandana SodhiUttarakhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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