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WFHI review

Support mein repetition kaafi surprising tha

2 out of 52 of 5Unverified experienceSupport and communication

Support mein repetition kaafi surprising tha

Main soch raha tha ki jab main support ko call karunga toh ek baar hi mera problem samajh ke solve kar denge, par wahan toh baar baar mujhe apni baat repeat karni padi. Wo dialer system thoda slow tha aur wait karna padta zyada, jo mera time waste karta tha. Support wala banda helpful tha, ye main zarur kahunga, par unka process thoda zyada repetitive tha. Training ke dauran mujhe laga ki onboarding thoda clearer hote toh zyada madad milti, lekin software ke updates sahi se apply ho rahe hain, ye achha laga. Database feature bhi theek tha, par jab main call karne ki koshish karta toh kabhi kabhi delay hota tha. Overall, mujhe support experience mein itna patience rakhna pada jo main expect nahi kar raha tha, par software ki basic functionality thik thi.

Rajat NadkarniAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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