2 out of 52 of 5Verified purchaseSupport and communication
Support mein repetition aur intezaar tha
Main jab WFHI ke support ko call karti thi, toh mujhe baar-baar apna issue phir se repeat karna padta tha, jo waqt barbaad karta tha. Unka response time slow tha, aur kai baar mujhe intezaar karna padta tha jab tak koi available ho. Onboarding process mein ye problem zyada mehsoos hua, especially jab database feature integrate karna tha. Dialer mein bhi kuch technical points samajhne the, par support se clarity nahi milti thi jaldi. Payment aur invoice ke mamle mein bhi response mein delay hota tha. Zaruri tha ki communication streamlined ho jaye, taki workload kam ho sake.