Support mein repetition and wait, verdict simple hai
Maine support team se contact kiya jab mujhe dialer setup ke baare mein confusion hua. Pehli baar batane mein mujhe thoda wait karna pada, aur kabhi-kabhi mujhe zyada baar apni baat repeat karni padti thi, joh irritating tha. Lekin main appreciate karta hoon ki employees warm aur polite the, jis wajah se frustration itna badha nahi. Telephonic support ne generally technical queries ko sahi samjha, par response time mein improvement ho sakta hai. Jab database feature ke updates aaye, toh mujhe baar-baar same information dohraani padi, jiske wajah se lagta tha ki communication thoda inefficient hai. Payment aur invoicing processes mein koi khas problem nahi aayi, woh smooth thi. Saath hi, automatic updates ke notifications time se mil jaate, is se mujhe lagta hai extra calls karni nahi padti. Overall, support ka experience mixed raha par main ek unbiased verdict dunga ki yeh average se thoda better tha, par delays aur repetition ke baare mein sochna padega.