Support mein masla, pehle se better expect karti thi
Maine purani software use ki thi jahan support thoda zyada quick tha, par yahan se frustration hui. Sign-up ke time sab thik laga, lekin jab calling tools ke bare mein query thi toh response bahut slow aur unclear mila. Jo telephonic support di gayi, wo baar baar alag alag baatein kehta raha, aur mera issue solve nahi hua. Database feature bhi thoda confusing laga, labels clear nahi the, training ke dauran mujhe samajh mein nahi aaya ki kaise use karna hai. Automatic updates ne bhi system ko kabhi kabhi slow kar diya, jo pehle nahi hota tha. Overall mujhe laga tha yeh better hoga, par lagta hai communication aur support ki wajah se mere liye kaam nahi kiya. Imaanadari se kahun toh main bahut disappointed thi kyunki mujhe laga tha ki remote work manage karne mein help milegi, par yeh experience bilkul utna acha nahi tha.