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WFHI review

Support mein labels ko le kar thoda confusion tha, par baat clear hui

3 out of 53 of 5Unverified experienceSupport and communication

Support mein labels ko le kar thoda confusion tha, par baat clear hui

Support se baat karte waqt mujhe lag raha tha ki instructions mein jo labels use ho rahe the, wo thode confusing the. Matlab, jab main unse kisi specific feature ke baare mein poochti thi, toh wo alag shabdon ka istemal karte jo interface par likha hota tha. Ek baar ya do baar mujhe lag hi gaya ki main khud hi samajhne ki koshish karun, par phir fir support ko ek aur baar call karna pada. Is chakkar mein thoda sa time waste hua, lekin end mein mujhe clear explanation mila aur table ke labels bhi samajh aaye. Shayad unko chahiye ki wo apne training materials mein thoda zyada consistency rakhein taki hum jaise users ko confusion na ho. Overall, baat ye hai ki support helpful tha, par shayad thoda aur simple aur straight-forward hona chahiye tha, tab experience aur smooth hota. Apne doston ko bhi yeh baat batana chahungi ki labels ka dhyan rakhna zaroori hai.

Rashmi LalBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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