support mein kuch theek tha magar zyadatar dikkat thi
Mujhe lagta hai ki setup ke baad initial support theek tha, ek do baar waqt par response mila. Lekin fir continuous support bahut disappointing raha. Jo queries thi unke liye baar baar reminders bhejni padti thi, aur kabhi kabhi confusion bhi hota tha ki kis stage ka update chahiye. Automatic updates bhi kabhi kabhi unexpected changes laate the, jisse mujhe apne workflows adjust karna padta tha. Onboarding ke time sab kuch thoda complex lag raha tha, aur unhone zyada help nahi di ongoing issues mein. Jo ek achha part tha wo ye tha ki sign-up aur invoicing straightforward thi, is mein koi dikkat nahi ayi. Lekin overall, main 2 star dungi, kyunki support kaafi inconsistent aur frustrating tha, jo aapko baar baar calls karwaata hai, aur system samajh pana mushkil bana deta hai. Agar continuous, reliable communication hoti, toh ye easy hota, lekin aise nahi chala.