Support mein kuch missing tha, full satisfaction nahi mili
Maine WFHI ke support ko contact kiya jab software mein technical issue aaya tha jo calling dialer se related tha. Pehle response time theek tha, par jab complex problem report kiya to thoda slow feel hua. Jo telephonic support mila usne mujhe samjhane ki koshish ki aur kuch steps bataye, par unme se kuch mujhe lagta hai ki over-complicated the. Jab software update ke baad problem thoda resolve hua, tab acha laga ki automatic updates ka kaam dhang se ho raha hai. Lekin overall mujhe laga ki communication mein thodi aur clarity honi chahiye thi, especially jab issues thode detailed ho. Support ne jo priority assistance promise ki thi, woh kabhi-kabhi time par nahi mili, jo thoda disappointing tha. Par haan, sign-up aur payment process smooth tha aur invoice clear aayi, usme koi dikkat nahi thi. Toh kahun to support thoda mix hi laga, achchai ke saath thoda wait aur confusion bhi tha.