Support mein kuch kami thi, par setup mostly smooth tha
Mujhe laga tha ki setup process bahut zyda ongoing support maangega, lekin wo zyada tar one-off tha. Training aur onboarding ke dauran jo bhi queries thi, ek ya do calls mein solve ho gayi thi, jo expectations se accha tha. Lekin jab baat aayi jo ongoing support ki, toh mujhe laga thoda aur proactive help milni chahiye thi. Kabhi kabhi emails ka jawab late aata tha aur phone support bhi itna prompt nahi tha jitna main soch raha tha. Fir bhi overall, setup ke baad system stable raha aur updates automatically aaye, jo kaafi convenient tha. Mujhe missing laga ki thoda realtime chat ya instant messaging support available hota toh issues jaldi clear ho sakte the. Lekin jo bhi tha usme major problems nahi aaye, toh kaam karne mein koi dikkat nahi hui. Isliye main bolunga ki setup ke baad support mein thodi aur improvement honi chahiye, par basic cheezein achchi thi.