Support mein kuch kami thi, par kuch theek bhi tha
Maine WFHI ka software kaafi mahino se use kar rahi hoon aur support se mera tajurba thoda mixed raha. Roz ke din mein kabhi kabhi lagta hai ki unki telephonic support samajh nahi paati meri baat ko properly, aur baar baar repeat karna padta hai apni problem. Kabhi kabhi toh lagta hai ki jaise support agent ko puri details share karne ke baad bhi clarity nahi milti. On the other hand, wo automatic updates system jo din bhar chal raha hai, usmein koi badi problem nahi dekhi maine, wo kaam achha chal raha hai jaise hona chahiye. Lekin jab main kisi specific, complex problem ka samna karti hoon, tab support thoda frustrating lagta hai. Main baar-baar unko call karke apni baat samjhane ki koshish karti hoon, par wo phone pe kuch der baad patience chhod dete hain. Mujhe lagta hai ki communication mein patience aur clarity ki jyada zarurat hai, warna koi bhi working setup long term effective nahi reh sakta.