Support mein kuch kami thi jo mujhe clearly feel hui
Jab maine pehli baar WFHI ka support call kiya tha, toh lag raha tha ki sab theek chalega. Lekin thoda waqt guzarta gaya toh samajh aaya ki kuch cheezein clear nahi ho rahi thi. Jo queries maine training ke dauran raise ki thi, unka jawab milna thoda late hota tha. Phone pe baat karte waqt bhi kuch baar lagta tha ki saamne wala person meri baat ko puri tarah samajh nahi pa raha tha. Par wahi support system phone par ek dam polite raha, jo accha laga. Software ke updates se kuch naye features aaye, par unke baare mein proper communication nahi mili jo thodi disappointment thi. Khud se database set karna thoda confusing tha bina koi step-by-step guide ke, isi wajah se kaam mein delay hua. Dialer ka kaam theek tha, par kabhi-kabhi lagta tha user interface thoda better ho sakta tha. Invoice aur payment process smooth raha, koi issue nahi hua. Overall, mujhe feel hua ki thoda aur effective communication aur clarity support team se hoti toh kaam aur better hota. Lekin main yeh bhi maanna chahunga ki jo services hain, unme kuch convenience bhi zaroori thi. Toh support system thoda inconsistent laga mujhe, kabhi toh theek tha toh kabhi confusion bani.