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WFHI review

Support mein kuch kami thi, aur kuch theek bhi tha

3 out of 53 of 5Verified purchaseSupport and communication

Support mein kuch kami thi, aur kuch theek bhi tha

Main software ko mahine bhar use kar rahi thi aur generally UX thik tha, lekin support ki baat karu toh mixed feelings hain. Kabhi kabhi jab mujhe kisi feature ka issue aata toh telephonic support se baat karna thoda frustrating lagta tha, kyunki response time thoda slow tha aur har baar issue solve nahi hota tha. Lekin kuch queries mein jo answers diye gaye, wo clear aur useful the. Onboarding ke dauran training sessions achhe se explain kiye gaye the, jo mujhe het mein kaafi madad kiya. Dialer feature ko kaafi baar use kiya par kabhi kabhi call drop hone ka issue tha, jo thoda irritate karne wala tha. Database integration theek thi, par mujhe lagta hai aur automatic updates thodi better clarity ke saath aa sakti thi. Overall, software useful to hai, par kaafi chizain hain jo improve ho sakti hain support mein.

Kalpana MathurArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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