Mujhe laga tha ki WFHI ka support system thoda zyada accessible aur helpful hoga, par din-b-din jab
Mujhe laga tha ki WFHI ka support system thoda zyada accessible aur helpful hoga, par din-b-din jab main use kar rahi thi toh pata chala ki unka telephonic support itna responsive nahi hai jitna chahiye tha. Software setting karte waqt aur dialer tool use karte hue mujhe kai baar aise issues aaye jinke liye main khud hi online resources aur training modules pe depend kar rahi thi. Yeh frustrating raha especially jab updates aate hain par unke effectively koi explanation nahi milti, toh samajh nahi aata ki kaunsa change beneficial hai aur kaunsa nahi. Onboarding ke process mein bhi clarity thodi kam thi, jo mujhe thoda confuse kiya ruk ruk kar. Mujhe lagta hai ki agar ek consistent aur proactive communication hoti with a dedicated point of contact, toh shayad mera experience better hota. Abhi ke liye main soch rahi hoon ki main WFHI ki services use karti rahungi ya nahi, kyunki wo technical support aur dincharya mein kaafi gap dikha hai, jo ek remote workflow software ke liye bahut important hota hai. Thoda aur sudhaar ki zarurat hai tabhi ye platform meri daily needs ko pura kar paayega.