Support mein kuch kami si lagi
Main soch raha tha ki jab maine WFHI ka software liya, toh support waale jitna helpful hone chahiye the, utna nahin mile. Pehle toh sign-up process thoda theek tha, lekin jab maine call kiya support ko, toh response time bahut slow tha, aur baat bhi itni clear nahin hoti thi. Mujhe laga tha ki training mein zyada detail milegi about dialer aur database features, par training thodi rushed feel hui. Auto updates achhe tareeke se chal rahe hain, par software ki customization options thodi limited lagi mujhe. Ek achhi baat ye rahi ki calling tools ka dialer theek-thaak kaam karta tha, bina kisi jhanjhat ke. Lekin overall expectation pe pura utarna tha, lekin shayad communication aur support ko thoda better karna padega. Mujhe ab bhi doubt hai ki agar koi issue aaya toh help mil payegi ya nahi, is wajah se thoda unsure hoon main aage ka use lekar. Payment aur invoicing process straightforward tha, isme koi dikkat nahi thi. Lekin support ke bina software ka potential pura mehsoos karna mushkil lag raha tha.