Skip to main content

WFHI review

Support mein kuch features missing the jo chahiye the

4 out of 54 of 5Unverified experienceSupport and communication

Support mein kuch features missing the jo chahiye the

Main software ke support aur communication ko leke thoda divided feel kar raha hoon. Pehle toh ye chiz achhi lagi ki telephonic help kaafi friendly thi aur generally queries ka jawab mil jata tha theek time mein. Lekin jab main database aur dialer features ke baare mein poochta hoon toh mujhe lagta hai ki unke paas har complex sawaal ka immediate jawab nahi hota. Sign-up aur invoicing process simple tha par kabhi-kabhi mujhe puri details do baar poochni padti thi jo time waste lagta tha. Training sessions informative the par onscreen instructions aur labels mein thoda clarity chahiye tha. Automatic updates ke saath working flow mein koi major rukawat nahi aayi, magar chhoti bugs fix hone mein delays the. Jo cheez missing thi wo thi quick FAQ ya self-help resources jahan main easily apni doubts clear kar sakta. Agar ye improve kar lete toh support experience aur bhi better hota. Fir bhi overall communication theek tha aur future mein bhi main assistance lene mein hesitation nahi karunga, bas thoda aur streamlined ho jaye toh accha rahega.

Aryan ThakurPuducherry, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy