Support mein kuch cheezein missing thi
Mujhe WFHI ki support aur communication ka experience thoda average laga. Jab maine help lena chaha, to mujhe lagta hai ki unke response mein thoda delay hua, aur clear guidance ki kami thi. Kuch basic cheezein samajh mein nahi ayi training aur onboarding ke dauran, jiske wajah se main thoda confuse thi. Software ka dialer theek se kaam kar raha tha, lekin jab database feature use kiya, to mujhe usmein kuch issues face karne pade. Automatic updates aate rahte the, par unka explanation kam tha jo mujhe samajhna mushkil bana. Payment process aur invoicing thoda clear tha, is par main agree karti hoon, par overall support agar better hota toh main dubara rely kar sakti thi. Abhi mujhe nahi lagta ki agli baar main unke help pe itna bharosa karungi jab mujhe koi problem hogi.