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WFHI review

Support mein kafi time laga, thoda disappointing tha

1 out of 51 of 5Verified purchaseSupport and communication

Support mein kafi time laga, thoda disappointing tha

Main expect kar rahi thi ki support jaldi milega aur main confident feel karungi, par reality thodi alag rahi. Jab main training shuru kar rahi thi, toh baar baar wait karna pada aur help milne mein der hui. Yeh lagta tha ki har baar jab main call karti thi, unka jawab clear nahi hota tha, aur mujhe lagta tha ki main chhoti chhoti baate baar baar repeat kar rahi thi. Software ke features ke baare mein saaf samajh nahi aaya, dialer aur database use karne mein bhi kuch confusion thi. Mujhe lag raha tha ki main training ke end tak confident way mein ready ho sakti thi, par woh feeling nahi aayi thi. Support team ka response slow tha aur unke instructions mein clarity ki kami thi, jiski wajah se mera progress bhi slow hua. Mera ye bhi experience raha ki repeat queries aur unclear guidance ne mera patience test kiya. Kya main dobara iss process ke saath jaungi? Shayad nahi, kyunki time bahut zyada lag gaya aur confidence develop karne mein problem hui. Overall, support experience thoda weak tha aur main expect karti thi ki iska system better hoga.

Kanika ShahOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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