Support mein kaafi struggle hua par khud seekhna pada
Mujhe lagta hai ki support aur communication mein dikkat zyada hui kyunki bahut kuch mujhe khud samajhna aur figure out karna pada. Initial onboarding thoda theek tha, par jab real issues aaye toh expected guidance nahi mili. Jo telephonic support tha, wo thoda inconsistent laga, kai baar lagta tha ki samajhne mein der ho rahi hai. Lekin ek baat jo achhi thi wo yeh ki updates software ke automatically aate rahe bina zyada interruptions ke, jo workflow ke liye helpful tha. Dialer feature ko samajhne mein thoda time laga, kyunki uske sath smooth integration ki clarity nahi thi, aur mujhe khud try-karte karte seekhna pada ki kaise effectively use karna hai. Billing process mein bhi confusion thi kabhi kabhi, par overall unka database feature kaafi useful laga for mera kaam, even though support se help kam mila. Thoda frustration hui kyunki har choti problem par ready help nahi tha, isliye jo experience hai, main use karte hue thoda hesitant and self-dependent feel kar raha tha.