Support Mein Kaafi Mehnat Lagne Lagi
Mujhe laga tha ki telephonic support thoda zyada efficient aur pro-active hoga, lekin actual mein kaafi effort lagana pada apne issues ke liye. Jab maine call kiya, toh response time theek tha par jo assistance diya gaya, wo kabhi kabhi technical terms mein itna clear nahi tha jitna ummeed thi. Payment aur invoicing mein kuch confusion hui, jiske liye baar-baar contact karna pada. Support team ne madad ki, par patience rakhna pada poora process ke dauran. Automatic updates achhi tarah implement hoti thi, par jab kabhi training session ki baat aayi, wo thoda generic aur fast thi, jis se specific doubts puri tarah clear nahi hue. Overall, support ne kaam to kiya par ismein zyada effort aur time dena pada mujhe, jo shayad har kisi ke liye convenient na ho. Expectation ke hisaab se, mujhe lagta hai ki ye thoda better ho sakta tha.