Support mein jyada time laga aur steps bhi samajh nahi aaye
Main support ko call kiya tha problem ke liye, lekin jo steps diye woh bilkul bhi organised nahi the. Mujhe repeatedly alag alag process bataye gaye, jo kisi bhi tarah se sensible order mein arranged nahi the. Starting se lekar end tak delays lage aur mujhe samajh bhi nahi aaya ki kya karna hai next. Har baar jab main solution seekh rahi thi, koi naya step add ho jata jo pahle nahi bataya gaya tha. Dialer aur database dono se issues aa rahe the, par support waale bas basic information repeat karte rahe. Mujhe lagta hai ki training ya documentation kaafi confused bhi thi ya phir wo main point clear nahi kar paaye. Mujhe jyada time laga isliye frustration badh gayi. Payment process bhi kaafi ajeeb tha, sign-up ke baad baar baar invoice ke liye follow-up karna pada. Bilkul smooth experience nahi mila. Overall, main bilkul satisfied nahi hu software ke saath. Jo clarity milni chahiye thi, wo bilkul nahi thi. Phir bhi, main help lene ke liye excited thi par kuch kaam nahi hua.