2 out of 52 of 5Verified purchaseSupport and communication
Support mein jyada help nahi mili, baaki sab seethi thi
Mujhe WFHI ke support process thoda disappointing laga. Jab bhi issue aata, mujhe khud hi kaafi cheezein samajhni padti thi, kyunki unhone guidance dene mein zyada madad nahi ki. Telephonic support kaafi limited laga, aur jitni baar baat ki, woh response thoda generic aur slow tha. Training materials adequate the, par unhe samajhne mein mujhe jyada mehnat karni padi, jo thoda frustrating tha. Par haan, software ka interface simple tha, aur database feature theek se kaam kar raha tha, jo ek achha point raha. Billing aur payment process mein bhi koi badi dikkat nahi aayi. Bas support system mujhe theek nahi laga, jahan expectation thi ki zyada help milegi, par waise nahi hua. Yeh aspect improve karna hoga definitely.