Support mein jo socha tha, vo mila nahi
Mujhe laga tha ki support jaldi response karega aur zyada patience ke sath meri baatein samjhega. Par wait karna pada kaafi der tak, aur baar baar wahi baatein repeat karni padi, jo thoda frustrating tha. Training calls mein bhi kabhi kabhi aisa lagta ki time waste ho raha hai kyunki same doubts ke jawab doosri baar dene padte hain. Software update ya dialing tools ke baare mein clarity nahi milti thi hamesha, jab ki main expect kar raha tha ki smooth process hoga. Par ek achhi baat ye thi ki team generally polite aur cooperative rahi. Sign up aur payment process mein jyada dikkat nahi aayi, lekin support ke time thoda aur improvement hona chahiye. Overall, jo maine expect kiya, support uss se thoda kam mila, par software features ya database ke integration mein koi badi problem to nahi thi.