Support mein jo continuous help chahiye tha, wo missing thi
Maine WFHI support system ka use kiya during setup aur main notice kar rahi thi ki kaafi cheezein one-off help jaisi thi. Matlab jab initial sign-up aur onboarding process complete kar gaya, toh jo ongoing support chahiye tha for call dialer issues ya database sync problems, wo utna accessible nahi tha. Telephonic support mein initial sawaalon ke liye theek tha, par jab repeat issues aaye, toh mujhe laga ki mujhe khud zyada kaam karna pada rather than milna good guidance. Training sessions bahut basic thi, they covered setup, but jab baat aayi finer technical problems ki, toh response weak raha. Main samajh sakti hoon ki ek baar setup ho jaane ke baad mujhe khud try karna chahiye, lekin thoda variable aur consistent help bhi honi chahiye jin cheezo ke liye software continuously modify karna padta hai. Is absence ne frustration badha di. Agar continuous engagement ho jaata from support on these ongoing issues, toh mujhe lagta mujhe zyada aaram milta iss system use karne mein.