2 out of 52 of 5Verified customerSupport and communication
Support mein itna wait aur repeat karna pada, dubara nahi karunga
Poore support experience main mujhe bohat zyada wait aur unnecessary repetition face karni padi, jo frustrating thi. Jab bhi call kiya, pehle se jo baatein explain ki thi, baar baar repeat karwani padti thi, aur yeh process thoda slow tha. Kisi time par lag raha tha ke support team actual problem samajh nahi rahi thi, is wajah se mujhe baar baar apna issue batana padta tha. Payment ke baare mein bhi queries clear nahi hui jaldi, invoice lene mein delay hua. Main ise ek bar experience kar sakta hoon, par agar dubara waisa hi experience mile toh mujhe shak hai ke main phir se yeh process follow karunga ya nahi. Itna toh keh sakta hoon ki software ki basic features theek thi, bas support ka wait aur repeat hona bada problem bana.