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WFHI review

support mein itna effort chahiye tha ki frustrating ho gaya

1 out of 51 of 5Verified purchaseSupport and communication

support mein itna effort chahiye tha ki frustrating ho gaya

Main pehle expect kar raha tha ki support system automated hoga aur quick response milega, par meri experience bilkul opposite rahi. Unko contact karne ke liye main kaafi der wait karta raha, aur jab baat hui tab bhi problem ko samajhne mein time lagta tha.advance software hone ke bawajood unka dialer kabhi kabhi properly work nahi karta tha jiski wajah se call twice karna padta tha. Mujhe laga ki training aur documentation thode advanced users ke liye ziada helpful honge, lekin mere jaise beginner ke liye thoda complicated tha. Telephonic support ke through solution milne mein frustrating delay hua, jo lagatar mera waqt waste karta raha. Payment process smoothly chala, toh billing mein koi problem nahi thi, par jab tak main support ke liye continuously koshish karta raha, tab tak mera confidence thoda kam ho gaya tha. Overall, mujhe laga ki unka support jo unhone promise kiya tha, woh mera expectation poora nahi kar paya, aur isliye main disappointed hoon.

Harish BorkarSikkim, IndiaExperience: Published:
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