Support mein help milna mujhe kabhi clear nahi hua
Pehle hi bata doon ki mere liye WFHI ka support system kaafi frustrating raha. Jab maine support team ko call kiya to mujhe lagaa ki communication ka koi set order nahin hai, matlab pura process thoda random lagta hai. Jab problem batayi ki dialer mein connectivity issue aa raha hai, toh pehle ek banda baat kar raha tha, phir woh dusre pe bhej diya, bina kisi explanation ke. Yeh jo step-by-step solution mujhe chahiye tha, woh organize nahin tha. Invoicing aur payment confirmations ke liye bhi baar-baar alag log se contact karna pada, kisi ne pehla issue note nahi kiya tha. Support representatives mujhe patiently sunte the, par follow-up lagataar loose tha. Mujhe samajh nahin aaya ki kya mera problem vipreet approach ki wajah se theek nahi hua ya phir training materials mein gaps the. Call center mein delay aur inconsistent responses kaafi time waste kar dete hain. Mujhe lagta hai ki agar yeh sab ek clearly arranged tarike se manage karte, toh frustration kam hota aur support helpful lagta. Poore process mein coordination kaafi weak tha, jo mere liye sabse badi dikkat thi.