5 out of 55 of 5Verified purchaseSupport and communication
Support mein explanation clear thi par thoda aur chahiye tha
Main customer support se baat kar rahi thi aur generally mujhe unka tariqa samjhane ka kaafi acha laga. Jo training aur onboarding flow tha, usmein sab kuch step by step explain kiya gaya tha jisse main confuse nahi hui. Dialer tools aur database features ko samajhna mere liye relatively asaan raha, kyunki unhone patiently har query solve kari. Lekin ek choti si kami rahi ki kabhi kabhi jab automatic updates se thodi dikkat aati thi, toh woh zyada detail mein explain nahi kiya gaya. Payment process aur invoicing bhi straightforward thi, jo mujhe acha laga. Mujhe lagta hai agar update ke baare mein thoda aur clarity di jaati toh experience aur bhi improve hota. Fir bhi overall support kaafi helpful rahi aur main offering se satisfied hoon.