Support mein expect kiya tha, lekin kaafi khud seekhna pada
Jab main yeh software lena start kiya, main soch raha tha ki support system mujhe pura guide karega step by step. Lekin jab main onboarding ke process mein tha, mujhe laga ki bohot kuch mujhe khud hi samajhna padega. Call tools use karne ke liye instructions clear the, par jab database aur dialer ke features ke baare mein problem aayi toh support se baat karni padi. Phone pe support team ne help ki, par mujhe zyada tar khud hi troubleshoot karna pada. Automatic updates ke baad bhi kuch naye features pe explanations zaruri thi jo mujhe mil nahi rahi thi directly. Invoice aur payment ka process thoda smooth tha, par usmein bhi mujhe online portal explore karna pada. Overall, tum log ki software kaafi powerful hai aur baaki training sessions achhe the, but support team ke saath jyada interaction expectations se kam rahi. Agle steps ke liye main taiyaar hoon khud se aur zyada seekhne ko, kyunki yeh software mujhse thoda independent rehne ka demand karta hai. Toh, bas yeh kehna chahta hoon ki agar tum kisi cheez ke liye support expect karte ho, toh usmein kuch cheezein tumhe khud nibhaani hongi. Par yeh bhi hai ki tumhare paas call aur database ke tools aise hain jo achhe kaam karte hain, bas unka pura maza tab hi aayega jab tum apni taraf se bhi effort karoge.