Support mein ekdum quick response missing thi
Overall feeling yeh hai ki jab kuch galt hua toh support itni jaldi help nahi karta. Mera kaam ruk gaya tha ek din call dialer ke issue ki wajah se, tab mene support ko call kiya lekin wait time zyada tha aur solution milne mein bhi.delay hua. Jab maine clarification mangi ki updates automatically kaise kaam karte hain, tab explanations thorough thi lekin problem solve hone mein samay laga. Thoda aur proactive aur responsive hone ki zarurat thi jab urgent issue face karna pada, tab thoda support ka atmosphere stressless nahi tha. Par jo training sessions diye gaye, uske content achhe the aur mujhe ideas mile normal workflow chalane ke. Telephonic assistance kaafi polite thi jab mila, par quick resolution nahi milne ki wajah se problem vapas aa sakti hai. Yehi missing part tha jo main expect karti thi free aur paid support me.