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WFHI review

Support mein ekdum patience missing tha, bas missing tha ek proper solution

1 out of 51 of 5Unverified experienceSupport and communication

Support mein ekdum patience missing tha, bas missing tha ek proper solution

Mujhe support se bahut umeed thi, lekin jaise hi problem aayi toh lag raha tha sab kuch galt ho gaya. Phir call karte karte bohot baar wait karna pada, aur jab baat hui toh response itna slow tha ki frustration badhne laga. Problem solve karne ke bajaye baar baar mera ticket confirm karte rahe. Waise toh training achhi thi, magar jab actual support ke liye call kiya toh lagta raha ki koi proper solution nahi de rahe. Kabhi kabhi lagta tha ki bas time guzar raha hai aur main apni problem khud handle karna pad sakti hoon. Thoda signage ya faster follow-up missing tha, jo bahut zaroori tha is situation mein. Matlab, main expect nahi karti thi itni lambi wait aur adhura response. Agar support thoda responsive aur effective hota, toh main zyada confident feel karti. Is baar, unfortunately, woh help nahi mili jo mujhe chahiye thi frustration kam karne ke liye.

Simran JadhavTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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