Support mein ekdam kami thi, samjha nahi mera expectation
Main soch raha tha ki support vaise milegi jaise pehle phone pe baat hui thi, lekin asli mein kuch alag tha. Jab dialer aur database ka setup kar raha tha, toh support wala banda itna helpful nahi laga, kaafi baar mujhe khud se try karna pada. Jo training sessions diye the, unmein bhi bahut kuch missing tha jo maine expect kiya tha. Jo telephonic support tha, wo mostly delay ke sath aata tha, aur jab baat karta, toh lagta tha ki wo mere issue ko samajh nahi raha. Samjha nahi kyun itna mushkil tha, jab main pehle se ready tha detail jaankari ke liye. Payment aur invoice sab theek thi, par jab support ki baat aayi toh thoda disappointment hua. Continuous follow-up karna pada aur lagta tha ki ek hi cheez baar-baar repeat karni pad rahi hai, jo ki thoda frustrating tha. Mujhe support mein ek consistent aur reliable approach ki zaroorat thi tha, jo unfortunately is experience mein missing thi.