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WFHI review

Support mein ek specific issue ne thoda confuse kiya

3 out of 53 of 5Unverified experienceSupport and communication

Support mein ek specific issue ne thoda confuse kiya

Support services ke bare mein sochte hue mujhe lagta hai ki unka telephonic assistance mostly theek-thaak tha, par ek clarity ki kami rahi. Jab maine setup ke dauraan database connection ko lekar help mangi, toh laga ki wo one-off attempt mein solve ho jayega. Lekin jab main break ke baad wapas aayi toh problem wapas aa gayi, aur ongoing support me thodi ambiguity thi ki kis step ko baar-baar karna padega. Training sessions ne asli setup mein madad ki, magar is recurring issue se laga ki sab kuch smooth nahi hai. Mujhe lagta hai ki inquiries ke liye quick telephonic support achha hai, magar jab koi baar-baar repetitive problem aaye toh wo thoda frustrating ho jata hai aur thoda unsure ho jati hoon ki actual efficiency kitni hai. Overall, jo one-off assistance thi wo acchi thi, par ongoing maintenance mein thoda gap feel hua, jo thoda disappointing tha.

Dhara KumarLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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