Support mein... ek chiz theek thi
Yaar, pehle jo support mila tha kisi aur system mein, wo fast aur personal feel hota tha. WFHI ke support ko main itna acha nahi bolunga, kyunki response thoda slow tha aur kabhi kabhi lagta ki unko jaldi se samajh nahi aata ki mere ko kya problem hai. Lekin ek baat achhi lagi ki unke paas phone pe support ka option tha, ye feature mujhe pasand aaya kyunki email ya chat pe response ki speed kabhi kabhi irritating hoti hai. Phone pe baat karne pe at least direct feedback milta tha aur kisi na kisi form mein solution dene ki koshish hoti thi. Overall, main disappointed tha kyunki jo main expect karta tha communication mein, wo mila nahi tha. Thoda aur proactive support milta toh acha rehta. Lekin phone support available hone se problem discuss karne mein thodi help milti thi, toh uss point mein main agree karta hoon ki yeh acha feature tha. Mujhe lagta hai ki training material se ya software se zyada support ka experience thoda better hona chahiye.